Last updated: April 03, 2026
Important: Lucky Draw Pro is a 100% digital Software as a Service (SaaS) product. We do not sell, ship, or deliver any physical products or goods. There are no shipping charges, delivery timelines, or physical deliveries associated with our service.
Lucky Draw Pro is an online SaaS platform accessible via web browsers at tryviraldraw.com. Our product is a digital subscription service that provides tools for creating and managing viral lucky draw campaigns, collecting leads, selecting winners, and exporting data.
Since our entire service is digital and cloud-based, there is no physical product to ship or deliver.
Upon successful subscription or registration, the following digital delivery occurs instantly:
| What You Receive | Delivery Method | Delivery Time |
|---|---|---|
| Platform access (dashboard, campaign tools) | Instant online access via browser | Immediate |
| Account credentials | Created during registration | Immediate |
| Subscription confirmation | Email via Razorpay receipt | Within 1-2 minutes |
| Campaign creation tools | Available in dashboard | Immediate |
| Data exports (CSV files) | Download from dashboard | Immediate (on-demand) |
After completing registration and/or payment:
Upon successful payment through Razorpay, you will receive:
If you do not receive a confirmation within 5 minutes of payment, please check your spam folder or contact us at support@tryviraldraw.com.
Lucky Draw Pro is available 24/7 from any device with a modern web browser and internet connection. Our service is hosted on reliable cloud infrastructure to ensure maximum uptime. We aim for 99.9% service availability.
To reiterate: we do not ship any physical products. There are:
All services are delivered digitally and instantly via the internet.
If you experience any issues accessing the platform after payment (e.g., payment was deducted but features not activated), please contact us immediately:
Email: support@tryviraldraw.com
Include: Your registered email, payment transaction ID, and a description of the issue.
Resolution time: We will resolve delivery issues within 24 hours of receiving your complaint.
For any questions about this Shipping & Delivery Policy, please reach out: